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Privacy Policy

For Empowered Midlives.com

Empowered Midlives: Understanding Your Privacy

Last Updated: March 20, 2025

This document outlines how we collect, use, and, when required by law or to provide our services, share your personal data. It also explains your rights to update or modify the information you provide.

Our website utilizes the Groove Digital platform for website management and customer interactions. To fully understand how your data is handled, please review both this Privacy Policy and Groove Digital's privacy policy, available at [https://groovedigital.com/privacy]. Their policy is an integral part of our commitment to your privacy.

We utilize third party payment processors, Stripe and Paypal, to process all transactions. Please review their individual privacy policies to understand how they manage your financial data.
Stripe: https://stripe.com/au/privacy
Paypal: https://www.paypal.com/us/legalhub/paypal/privacy-full

This Privacy Policy should be considered alongside our general Terms and Conditions of Use, which govern your use of this website

1. Your Privacy and Our Commitment

By accessing EmpoweredMidlives.com and any related online platforms (the 'Website') and/or providing personal data, you acknowledge and consent to the information practices detailed in this Privacy Policy, as well as Groove Digital's Privacy Policy.

Your usage of our Website or interaction with our services requires that you have reviewed and accepted both our Privacy Policy and Groove Digital's Privacy Policy. If you disagree with any part of these policies, please discontinue your use of our Website and services.

This Privacy Policy may be updated periodically. We advise you to review the 'Privacy' section of our Website at regular intervals to stay informed of our current practices. By continuing to access the Website, you agree to comply with any modifications to this Privacy Policy."

2. How We Collect Your Data

We gather various types of information to provide you with our services. This includes:
i. Personal Data: This is information that can be used to identify you, such as your name, address, email, phone number, and payment details. We collect this when you use our services, create an account, or contact us.
ii. Anonymous Data: We also collect information that does not personally identify you, including:
-Data you provide while using our website or making inquiries.
-Website usage data obtained through click tracking, showing the content you interact with.
-General traffic data, which includes your device information, IP address, domain, operating system, browser, search queries, page views, link clicks, and visit times.
-Cookies, which are small files placed on your device for tracking purposes (see below for more on cookies).

By sharing your information, including personal data, you help us deliver the products and services you require. If you choose not to provide this information, some of our website features and services may not function properly"

3. How We Utilize Your Personal Data

We use the personal information collected to:
     i.  Confirm your identity and maintain the security of our website.

    ii.  Respond to your inquiries.

   iii.  Process your orders and handle related payments.

   iv.  Fulfill your order requests and keep you informed of their status.

    v.  Deliver personalized information, advice, and guidance as part of our services.

   vi.  Inform you about our products and services that may interest you.

  vii.  Solicit feedback on our offerings.

 viii.  Send you newsletters and other relevant information.

   ix.  Enhance our products and services by customizing them to your needs.

    x.  Monitor website usage and performance.

   xi.  Provide you with information about our website and related services.

  xii.  Promote special offers related to our services or industry.

 xiii.  For any other purpose you authorize.


If you wish to opt out of receiving communications for any of the purposes listed above (except for those essential to providing our core services, such as order processing and service delivery), you can unsubscribe at any time

4. Sharing Your Personal Data

We may share your personal information in the following circumstances: 
   i.   For the purposes outlined earlier in this policy.
   ii.  When legally required, to comply with applicable laws or regulations.
   iii. To enforce or apply our Terms and Conditions of Use or Client Terms and Conditions.
   iv. To safeguard our rights, property, or safety, as well as the rights, property, or safety of our users or others.
   v.  To respond to legal processes or government requests.

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no internet transmission is entirely secure. Therefore, we cannot guarantee the absolute security of any information you send to or receive from our website. You acknowledge that these online activities are conducted at your own risk.  

5. Managing Your Personal Data

You have the right to access, modify, delete, or limit the use of your personal information held by us. To exercise these rights, please contact us directly via email at [email protected].
We will assess each request on a case-by-case basis, considering the nature and volume of requests, as well as applicable legal guidelines, to determine if it is unfounded, repetitive, or excessive. While there is no charge for most requests, we may impose a reasonable fee or decline your request if it meets those criteria. We will make reasonable efforts to base our determinations on objective criteria.

6. External Websites and Social Media

Our website may feature links to external websites that operate under their own privacy policies, which may differ from ours. We advise you to review the privacy policies of any third-party website before providing your personal information.

Please be aware that we do not control the privacy practices of other organizations. You are responsible for reviewing their privacy policies before sharing any personal data.

Our website may also connect to various social media platforms. If you choose to share your information on these platforms, it may be visible to other users. You acknowledge that we are not responsible for the protection of your personal information on these social media sites.

7. Non-Identifying Information and Tracking Technologies

When you visit our website, certain non-personal details, such as your IP address, device type, browser, domain name, and access timestamps, may be collected through cookies.We utilize cookies, tracking pixels, and similar technologies to:
  i.   Monitor website traffic, including page visits, time spent on pages, visit dates and times, and referring websites.
  ii.  Optimize advertising by targeting relevant audiences and controlling ad frequency.
  iii. Facilitate site access and service use without repeated logins, including access to restricted areas.
  iv. Auto-fill forms during ordering or inquiries to enhance user experience.
  v.  Retain user preferences and settings.
  vi. Enable targeted advertising for you, both on our site and elsewhere, by us, our affiliates, or partners.

You have the option to disable cookies in your browser settings or delete them from your device. However, please note that disabling cookies may impact website functionality and restrict your access to certain features 

8. Handling of Non-Identifiable 

DataYou understand and agree that we may share or authorize third parties to use non-personal information, along with any associated rights. However, we will not share or authorize the use of your personal information with third parties, except as explicitly described in this Privacy Policy.

9. Data Ownership and Potential Transfer

The information we collect about you, along with the associated rights as described in this policy, is held by Darene Wilson, operating as Empowered Midlives. Darene Wilson, trading as Empowered Midlives, is the data controller and is responsible for your personal information.

You acknowledge that we may transfer or authorize the use of your information, including personal data, and related rights to affiliated entities or to a third party in the event of a sale or partial sale of the Empowered Midlives business.

10. Privacy Inquiries and Complaints

Darene Wilson is responsible for managing all inquiries regarding this Privacy Policy. For further information, or to report an issue or complaint, please contact Darene Wilson via email at [email protected].
 
You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which handles privacy matters in Queensland, Australia. However, we encourage you to contact us directly first so we can address your concerns.